Invoices
Invoices
All your CraftDesk invoices and billing records are available in your account. Download them for accounting, expense reporting, or tax purposes.
Accessing Your Invoices
View all invoices in Settings → Billing → Invoices:
- Log in to your CraftDesk workspace
- Click Settings in the top navigation
- Select Billing from the left menu
- Click the Invoices tab
You'll see a chronological list of all invoices with:
- Invoice date
- Billing period (e.g., "Mar 1 - Mar 31, 2025")
- Invoice amount
- Payment status (Paid, Pending, Failed)
- Download link
Invoice Details
Each invoice includes:
Invoice Number — Unique identifier for accounting and records (e.g., INV-2025-000123)
Issue Date — When the invoice was generated (typically your billing date)
Billing Period — The dates covered by this invoice
Amount — Total amount charged, including any taxes or fees
Payment Status — Whether the invoice has been paid
Plan Details — The plan you were subscribed to during this period
Prorations — Any adjustments for mid-cycle changes (upgrades/downgrades)
Tax Information — VAT/GST if applicable to your location
Downloading Invoices
To download an invoice as a PDF:
- Find the invoice in your invoice list
- Click the Download button (PDF icon)
- The PDF is saved to your computer
- Print or share as needed
Invoices are automatically generated on your billing date each month. PDFs are available immediately after payment.
Invoice Formats
Monthly Invoices
Issued on your billing date each month. Example:
Invoice #INV-2025-000123
Issued: March 23, 2025
CraftDesk Professional Plan
Billing Period: March 23 - April 22, 2025
Monthly Subscription: $99.00 USD
Subtotal: $99.00 USD
Tax (0%): $0.00 USD
Total Due: $99.00 USD
Annual Invoices
Issued once per year if you chose annual billing. Example:
Invoice #INV-2025-000125
Issued: March 23, 2025
CraftDesk Professional Plan (Annual)
Billing Period: March 23, 2025 - March 22, 2026
Annual Subscription: $987.00 USD (17% savings)
Subtotal: $987.00 USD
Tax (0%): $0.00 USD
Total Due: $987.00 USD
Proration Invoices
Issued when you upgrade, downgrade, or change billing period:
Invoice #INV-2025-000124
Issued: March 15, 2025
Adjustment for Plan Change
Previous Plan (Starter): -$14.50 (prorated refund)
New Plan (Professional): +$49.50 (prorated charge)
Subtotal: $35.00 USD
Tax (0%): $0.00 USD
Total Due: $35.00 USD
Billing Address
Your billing address appears on invoices. To update it:
- Go to Settings → Billing → Billing Address
- Enter your organization name, street address, city, and country
- Click Update
Changes take effect on your next invoice. If you need to update an invoice already issued, contact support.
Tax and VAT
CraftDesk handles VAT/GST according to your location:
European Union — VAT is typically applied. Provide a valid EU VAT number if your organization is VAT-exempt.
UK — VAT is applied; non-UK businesses may be exempt depending on circumstances.
Switzerland — VAT/MWST is applied based on your canton.
Other Countries — No VAT/GST is applied unless required by local law.
To provide a VAT number:
- Go to Settings → Billing → Tax Information
- Enter your VAT ID
- Save
Tax information updates apply to future invoices.
Currency and Payment Methods
CraftDesk charges in your local currency:
- USD — United States Dollar
- EUR — Euro
- GBP — British Pound
- CHF — Swiss Franc
Your currency is set based on your billing address. Invoices are issued in your selected currency.
Accepted Payment Methods
- Credit/Debit Cards — Visa, Mastercard, American Express
- Bank Transfer — For annual Business plan subscriptions
- Invoice Payments — For enterprise customers with net-30 or net-60 terms
Invoice History and Retention
CraftDesk retains all invoices indefinitely. Download and archive important invoices:
- For accounting records
- For expense reporting
- For tax filing
- For reimbursement
You have permanent access to all historical invoices.
Duplicate and Corrected Invoices
If you need a duplicate invoice or notice an error:
- Contact support@craftdesk.app
- Describe the issue
- Our team will issue a corrected invoice if needed
Note that invoices are immutable once issued for accounting compliance. Corrections are issued as separate credit/debit memos if necessary.
Enterprise Invoicing
Business plan customers can:
- Request custom invoicing terms (Net-30, Net-60)
- Receive invoices via email to multiple recipients
- Consolidate invoices across multiple workspaces (with approval)
Contact sales to set up enterprise invoicing.
Expense Reports and Reimbursement
Invoices can be used for:
Expense Reports — Submit invoices to your company for reimbursement with proof of subscription.
Tax Deductions — Software subscriptions are often tax-deductible business expenses in your jurisdiction.
Budget Tracking — Keep all invoices for departmental or project budget tracking.
Consult your accounting department or tax advisor about deductibility in your specific situation.
What's Next
- Managing Your Subscription — Upgrade, downgrade, or cancel
- Plans Overview — Understand plan pricing
- Contact support — Help with billing questions