Plans Overview
Plans Overview
CraftDesk offers three pricing tiers designed to scale with your team. Choose the plan that matches your needs, and upgrade anytime as you grow.
Plan Comparison
Starter Plan
$29/month (billed monthly) or $287/year (~17% savings)
Perfect for individuals and small teams just getting started.
- 5 Projects — Enough for most small initiatives
- 1 Team Member — Ideal for solo founders or individuals
- 1K API Calls/Month — 33 calls per day average
- Basic Analytics — Simple project insights
- Community Support — Help from the community forum
- Public Custom Domain — No custom domains included
- Standard SLA — Normal support response times
Best For: Individuals, freelancers, early-stage startups, pilots
Professional Plan
$99/month (billed monthly) or $987/year (~17% savings)
Built for growing teams managing multiple projects.
- 25 Projects — Support complex organizational structures
- 15 Team Members — Room to grow your core team
- 50K API Calls/Month — 1,667 calls per day average
- Advanced Analytics — Detailed insights and reporting
- Priority Support — Faster responses from our support team
- 1 Custom Domain — Brand your project spaces
- Enhanced SLA — 4-hour response time guarantee
Best For: Growth-stage startups, mid-sized teams, agencies, consultants
Business Plan
$299/month (billed monthly) or $2,991/year (~17% savings)
Enterprise-grade capabilities for large teams with complex needs.
- Unlimited Projects — Grow without constraints
- 50 Team Members — Scale across departments
- 500K API Calls/Month — 16,667 calls per day average
- Enterprise Analytics — Custom dashboards and exports
- Dedicated Support — Direct access to support engineers
- 10 Custom Domains — Build complete branded experiences
- Premium SLA — 1-hour response time guarantee
- SSO & Directory Sync — Enterprise authentication (on request)
- Custom Integrations — White-glove onboarding available
Best For: Large organizations, enterprises, multi-team companies
Feature Comparison Table
| Feature | Starter | Professional | Business |
|---|---|---|---|
| Projects | 5 | 25 | Unlimited |
| Team Members | 1 | 15 | 50 |
| API Calls/Month | 1,000 | 50,000 | 500,000 |
| Custom Domains | — | 1 | 10 |
| Advanced Analytics | — | ✓ | ✓ |
| Priority Support | — | ✓ | ✓ |
| Dedicated Support | — | — | ✓ |
| Custom Integration Help | — | — | ✓ |
| SSO/Directory Sync | — | — | ✓ |
| Service Level Agreement | Community | 4-hour | 1-hour |
Pricing Details
Billing Periods
Choose between monthly and annual billing:
Monthly — Pay month-to-month with no long-term commitment. Charge appears on your credit card each billing date. Cancel anytime.
Annual — Pay for the entire year upfront and save approximately 17% compared to monthly. Annual plans auto-renew, but you can cancel anytime (no refunds on remaining unused time).
Supported Currencies
CraftDesk supports billing in multiple currencies:
- USD — United States Dollar
- EUR — Euro
- GBP — British Pound
- CHF — Swiss Franc
Pricing is localized to your region. Currency conversion is handled automatically based on your billing address.
What's Included
All plans include:
- Unlimited storage — Store unlimited projects and data
- Real-time collaboration — All team members can see updates instantly
- Email support — Get help via email (response time varies by plan)
- API access — Build integrations with the CraftDesk API
- Webhooks — Subscribe to real-time events
- Project templates — Use built-in or custom templates
- Activity history — Full audit trail of changes
What Costs Extra
Some features may incur additional charges:
- Overage charges — Extra API calls beyond your monthly limit ($10 per 10K calls)
- Team member seats — Beyond your plan's included seats ($5/member/month)
- Premium integrations — Custom integrations built by CraftDesk team
Plan Selection Guide
Choose Starter If You:
- Are an individual or solo freelancer
- Have one small project to manage
- Need basic project management features
- Want to try CraftDesk without commitment
Choose Professional If You:
- Have a growing team (3-15 people)
- Manage multiple projects simultaneously
- Need custom branding (custom domains)
- Integrate CraftDesk with other tools via API
Choose Business If You:
- Have a large team (15+ people)
- Run many projects or complex initiatives
- Need advanced analytics and reporting
- Require enterprise features like SSO or dedicated support
Upgrading and Downgrading
You can change your plan anytime:
Upgrade — Immediate access to new features. Your next invoice adjusts for the price difference.
Downgrade — Changes take effect at the next billing cycle. You won't lose projects, but new project slots may not be available if you exceed the new limit.
Trial to Paid — All new workspaces include a 14-day free trial of the Professional plan. Choose your permanent plan before the trial ends.
See Managing Your Subscription for step-by-step instructions.
Frequently Asked Questions
Can I switch plans monthly? Yes. You can upgrade or downgrade anytime, and changes take effect immediately for upgrades or at the next billing cycle for downgrades.
What happens if I exceed my limits? Projects are not deleted, and members are not removed. The workspace enters a limited state where you cannot create new projects or invite new members until you upgrade or remove resources.
Can I cancel anytime? Yes. Cancel at any time from your billing settings. You won't be charged for future periods.
Do you offer discounts for annual billing? Yes. Annual plans provide approximately 17% savings compared to monthly billing.
Can I get a custom quote? Yes. Contact sales for enterprise pricing.
What's Next
- Managing Your Subscription — Upgrade, downgrade, or cancel
- Invoices — View and download billing records
- Quickstart — Start your 14-day free trial